They had me listed with a Primary Care Physician I never heard of and assured me they will fix it right away, but to date it still hasn’t been fixed. I tell them it’s right there in the mobile app program! “Oh, you’re right!” They exclaim in surprise. When I talk to the UHC “customer service agents” they ask me to provide phone numbers and addresses for the doctors. I talked to a supervisor (after 4 different calls to verify in-network doctors) and she insisted a doctor was in network just like my mobile app indicated he’s in network, only to be told by the doctor’s biller that he is definitely NOT in network for my plan, but for a different UHC plan. I talked to at least 4 different people about this and they don’t correct it after insisting it will be handled. UHC should not be in business!! They hire the most incompetent people in a profession that requires serious attention to detail! My appointments were run through as my husband’s.
#SMART SAVERS UNITE HOW TO#
I have had nothing but problems with my navigator returning phone calls since October or December 2021 it is now Maand I still haven’t heard from her there’s something wrong with your phone system so she says plus then I’ve tried to talk to supervisors they were supposed to call me back has not won did and then she didn’t call me back after she said she would call me back at all I’ve tried to get back a hold of certain people can’t get a hold of anyone and nothing has been done can you please call me today to get things taken care of thank you I appreciate it and I don’t like this app I’m not sure how to really use it plus in January and I did not get my January $75 on my card and was promised because I got my card late I got my card on Februwhich was a Saturday and I was told and so was one of the customer service people or supervisor at UNITED Health Care to complete told that I would be getting an extension because I’m getting my card late and still I have not got that $75 for January February I didn’t try to use the card and it wouldn’t even work so now I got something else and I still don’t have my card in the mail which is the card number I got now don’t even know why what’s going on so I need somebody call me thank you have a nice day Having problems with the card plus people not returning calls Track your steps and activity with the Apple HealthKit integration for select programs View personalized recommendations for preventative care
#SMART SAVERS UNITE PASSWORD#
Never forget your password again with Touch ID or Face ID. Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app. Know your health reimbursement, flexible spending, and Optum Bank health savings account balances. View your copay, deductible, and out-of-pocket expenses.
Reference Copays, deductibles, and out-of-pocket expenses: Know how much you could pay for treatments and specialty services. Never lose your insurance card again! View and share your ID card. Review your claims payment breakdown and Explanation of Benefits. Review your claims by member, provider, status, facility, service or date. Save your favorite doctors or facilities for easy access. Find doctors, specialists, or health care facilities with our guided and location-based search. Features available are based on your personal health plan and can include: Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Through eesmarts, students expressed their energy smarts through a variety of formats, including posters, narratives, letters, picture books, videos, anime, comic strips, public service announcements, community based projects, and infographics. The contest was open to all Connecticut students in Kindergarten through grade 12. Click here to watch the virtual awards ceremony.Not all UHC plans are currently supported by the app, not all features are available for every plan
0 kommentar(er)
